Customization: | Available |
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After-sales Service: | Keep Under Warranty |
Warranty: | One Year Warranty |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Important Notice for Buyers:
First and foremost, we extend our sincere gratitude for your patronage. Our shop offers factory-direct pricing, ensuring you receive unbeatable value. We deeply appreciate your purchase of our Folding Electric Bike with 3C Certification. If you haven't yet, we encourage you to follow our shop to stay updated on the latest models and exclusive deals. Our electric bikes come with a one-year warranty on both the motor controller and battery. Please note that registration policies differ by location. While our bikes meet national standards with 3C certification, licensing may not be possible in some areas; therefore, always verify local regulations before purchasing. Our electric bikes are non-exchangeable due to the high cost of shipping. Should a return be necessary, it must not affect the bike's resale value, and you'll need to cover return shipping and a 30% depreciation fee. For any issues, we will provide replacement parts, with shipping costs shared equally. Rest assured, we meticulously check quality and delivery at every step. Feel confident in your purchase and thank you for supporting our factory.
Q1: Are you a manufacturer or a trading company?
A: We are a professional manufacturer with over 11 years of experience in delivering exceptional foreign trade services to a global clientele.
Q2: What are your payment terms?
A: Our payment terms include a 30% deposit prior to production, with the remaining 70% balance due upon the bill of lading. We accept various payment methods such as TT, D/P, D/A, and L/C.
Q3: Do you offer OEM services?
A: Absolutely! We provide comprehensive OEM services. Once you supply your authorization letter, we will package your order in your branded boxes.
Q4: What is the production lead time?
A: Typically, it takes around 10-20 days to complete production after the deposit is confirmed. However, the lead time may vary depending on the specifics of the items and quantities ordered.
Q5: Can you produce products based on a sample?
A: Yes, we can manufacture products based on your samples or detailed drawings.
Q6: What are your delivery terms?
A: We offer a variety of delivery terms including EXW, FOB, CNF, and CIF to best suit your needs.